These Terms and Conditions of Sale (TCS) govern the use of the Siklop service. Any use of the service implies full and complete acceptance of these Terms and Conditions.
Siklop is a SaaS platform allowing the creation, sending, electronic signature and payment of quotes and invoices.
Siklop offers free and paid plans. Subscriptions are billed according to the terms indicated at the time of subscription.
No refund is issued for any subscription period that has already started. In case of cancellation, the subscription remains active until its expiration date.
Siklop reserves the right to modify its offers, features and pricing at any time.
New pricing conditions do not apply to current subscriptions, which remain valid until their expiration.
Any price change will apply at the time of subscription renewal.
Users will be informed of significant changes before they take effect.
Siklop uses the third-party payment provider Stripe Connect allowing the user to receive payments from their clients directly into their own Stripe account. Siklop is not a party to the financial transaction between the user and their client.
Fees may apply:
These fees are due in exchange for the service provided and are in no case refundable, including in the event of cancellation, refund, or dispute between the user and their client.
In the event of a refund made by the user to their client, fees already collected by Siklop and Stripe processing fees remain acquired and cannot give rise to any refund or compensation.
The user acknowledges that any claim relating to payments, including Stripe fees, must be addressed directly to Stripe. Siklop cannot be held responsible for payment operations, applied fees, or any disputes related to these transactions.
Siklop allows the user to offer partial payments or deposits to their clients.
Payment terms (amount, percentage, remaining balance) are defined solely by the user.
Siklop does not intervene in the contractual relationship between the user and their client and does not guarantee payment of the remaining balance.
The user is solely responsible for tracking and collecting due amounts.
Siklop is not responsible in case of non-payment by the user’s client.
Any commercial relationship, invoicing or dispute is strictly between the user and their client.
Siklop does not guarantee payment of due amounts and cannot be held responsible for unpaid invoices.
No mediation or intervention by Siklop may be required in this context.
The user agrees to use the Siklop service in compliance with applicable laws.
Any fraudulent, abusive or illegal use of the service is strictly prohibited.
Siklop reserves the right to suspend or delete any account in case of violation of these rules.
The user is solely responsible for the information, documents, quotes and invoices they create through the service.
It is their responsibility to comply with legal and tax obligations applicable in their country.
Any fraudulent or unlawful use of the service engages the sole responsibility of the user.
Siklop reserves the right to suspend or delete any user account in case of violation of these Terms and Conditions, fraudulent use or abusive behavior, without prior notice or compensation.
The electronic signature feature is provided for convenience. Siklop does not guarantee the legal value of collected signatures, which depends on the context of use and applicable regulations.
Siklop cannot be held responsible in case of disputes related to an electronic signature.
The user acknowledges using this feature under their sole responsibility.
Siklop provides an automatic reminder service for informational purposes. The frequency and sending conditions may be modified at any time.
Siklop does not guarantee the proper delivery of emails (spam folder, filtering, etc.) and cannot be held responsible in case of non-receipt.
Siklop strives to ensure proper functioning of the service. However, its liability cannot be engaged in case of interruption, malfunction, data loss or service unavailability.
Siklop cannot be held responsible for indirect damages, loss of revenue, data loss or commercial harm.
Siklop may temporarily interrupt access to the service for maintenance, improvement, or technical issues, without giving rise to any compensation.
Siklop cannot be held responsible in case of non-performance or delay in the performance of its obligations due to a force majeure event, as defined by French law and case law.
In case of account deletion, data may be retained for a maximum period of 30 days before permanent deletion, unless otherwise required by law.
Any use of the service, as well as any creation of quotes, invoices or payments via Siklop, implies full and complete acceptance of these Terms and Conditions.
Computer records, logs and data stored by Siklop constitute valid proof of exchanges and transactions carried out via the platform.
Siklop reserves the right to modify these Terms and Conditions at any time. Users will be informed of the changes. Continued use of the service implies acceptance of the new terms.
These Terms and Conditions are governed by French law.
In case of dispute, the competent courts will be those of the jurisdiction of the publisher’s registered office.
siklop.contact@gmail.com